West Michigan Business Solutions ("WMBS," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at westmichiganbusinesssolutions.com (the "Site") or submit an application or contact form. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.
1. Information We Collect
1.1 Information You Provide Directly
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form (name, email address, phone number, and message)
- Submit a job application (name, email, phone, address, work history, skills, and resume)
- Communicate with us via email or other channels
1.2 Information Collected Automatically
When you visit our Site, certain information may be collected automatically, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring website or URL
- Date and time of your visit
This information is used for analytics and to improve the performance and user experience of our Site. We do not sell or share this automatically collected data with third parties for marketing purposes.
1.3 Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can configure your browser to refuse cookies, but doing so may limit your ability to use certain features of the Site.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries, messages, and contact form submissions
- To review and process job applications
- To communicate with applicants and potential candidates throughout the hiring process
- To improve our website, services, and customer experience
- To comply with applicable laws and legal obligations
- To detect and prevent fraudulent activity and spam
- To send relevant updates about our services (only if you have opted in)
We do not use your personal information for automated decision-making or profiling without your explicit consent.
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business (e.g., web hosting, email delivery). These parties are contractually obligated to keep your information confidential.
- Legal Compliance: We may disclose your information if required by law, court order, or other legal process.
- Business Transfers: In the event of a merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. Job applications are retained for a period of twelve (12) months after the hiring decision, after which they are securely deleted unless you have consented to being considered for future openings.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include secure server configurations, HTTPS encryption, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct inaccurate or incomplete information.
- Deletion: Request that we delete your personal information, subject to legal limitations.
- Objection: Object to our processing of your personal data in certain circumstances.
- Withdrawal of Consent: If processing is based on consent, withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Children's Privacy
Our Site is not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
8. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party site you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
- Business Name: West Michigan Business Solutions
- Address: Kentwood, MI 49508
- Email: careers@westmichiganbusinesssolutions.com
- Business Hours: Monday – Friday, 9:00 AM – 5:00 PM ET